Useful Contact Information

Please note that the topics we discuss, and the situations in which they arise, can be distressing. If you or someone you know is in need, please seek appropriate assistance. You will find below a list of useful information regarding some services which can offer a variety of support and advice on a range of subjects. Whilst I strive to ensure the details are up to date and correct, given the amount of agencies, and the international nature of them, it may be that some of the below are outdated or have since changed. If you would like to suggest an agency for inclusion, or to advise that any details have changed, please contact me via the 'Contact Us' page under the 'Contacts' tab.

You may also refer to the 'Resources' page under the 'Resources' tab for further useful resources. Please also share these resources and contacts with any others who may benefit from them. Thank you.

Take care of yourself and each other. Because together, we can bring people home.


Albania

Children's Human Rights Centre:

Charity in Albania who is part of the Global Missing Childrens Network.

 

Tel: 00355 42242264

Web: http://al.missingkids.com/missingkids/servlet/PublicHomeServlet


Andorra

Andorran Police – Missing Persons:

Web: http://www.policia.ad/desapareguts.html

Argentina

Federal Police:
Division that deals with crimes against children.  
Policía Federal Argentina
División Delitos contra Menores
Venezuela 1931
3r. Piso. (C1096ABG)
Buenos Aires
Argentina  
Tel: (5411) 4941-3731
Email: pfmenores@infovia.com.ar
Web: https://ar.globalmissingkids.org

Federal Search System for Missing and Missing Persons – SIFEBU:
Web: https://www.argentina.gob.ar/seguridad/personasextraviadas

Armenia

Armenian Police – Missing Persons:

Web: https://www.police.am/en/crime-reports/missing-persons.html

Australia

Emergency Services: Tel 000

International Incident Emergency Helpline:

1300 555 135 (within Australia)

+61 2 6261 3305 (outside Australia) 

Federal Police:

The National Missing Persons Coordination Centre.

PO Box 401

Canberra

Australian Capital Territory

2601

Tel: 1800 000 634

Email: missing@afp.gov.au

Web: https://missingpersons.gov.au/  

Crimestoppers:

Tel: 1800333 000

Lifeline Crisis Support: 13 11 14

Beyond Blue: 1300 22 46 36

Rape and Domestic Violence Services: 1800 737 732

Men's Line: 1300 78 99 78

Headspace: www.headspace.org.au

Austria

147 Rat auf Draht:

Hotline for missing children in Austria. Every year, children and young people run away from home, be deprived of one-parent with custody, kidnapped or in the worst case a victim of crime. In Austria there are currently about 150-200 children are reported missing.

 

147 Rat auf Draht gemeinnützige GmbH

1120 Wien

Österreich

Tel: 116 000

 

Email: 147@rataufdraht.at

Web: https://www.rataufdraht.at/

 

Oesterreich Finde Euch:

Baumschulstraße 27
A-3441 Baumgarten/Tullnerfeld
Tel: +43 (0) 664 20 14 207


E-Mail.: oesterreichfindeteuch@gmx.at

Web: https://www.oesterreichfindeteuch.at/vermisste-personen/

Bahamas

Royal Bahamas Police Force – Missing Persons

Web: http://www.royalbahamaspolice.org/missing_persons/index.php

Belarus

Ponimanie:

International non government organisation dedicated to preventing child abuse and neglect. They also run the child helpline in Belarus. 

Tel: (00375) 17 259 4883

Email: office@ponimanie.org

Belgium

Belgian Missing Persons:

They help with searching for missing adults. 

Tel: (0032) 084 31 33 18

Email: missing@sky.be 

Child Focus:

The Foundation for Missing and Sexually Exploited Children operates under the name Child Focus. It is a public service foundation. 

Tel: 116 000

Web: https://www.childfocus.be/  

Federal Police:

Publicity appeals for both adults, children and unidentified bodies. 

Tel: 0800 99 505

Web: https://www.politie.be/nl

Bhutan

Bhutan Police Missing Persons:

Web: https://www.rbp.gov.bt/viewallmiss.php

Brazil

Center for Service to Families of Missing Persons:

Centre for assistance to Families of Missing Persons offering a preventative service and attention to cases of missing persons.

Web: http://br.missingkids.com/missingkids/servlet/PublicHomeServlet  

Cadastro Nacional Desaparecidos Do Brasil:

Web: http://desaparecidosdobrasil.org.br/

Online Contact Form: http://desaparecidosdobrasil.org.br/index.php?page=contact

Brunei

Brunei Police – Missing People:

Web: http://www.police.gov.bn/SitePages/Orang%20Hilang.aspx

Bulgaria

State Agency for Child Protection:

Tel. (003592) 933 90 40

Email: sacp@sacp.goverment.bg

Canda

Emergency Services: Tel: 911

National Centre for Missing Persons and Unidentified Remains:

(NCMPUR) of the Royal Canadian Mounted Police (RCMP) is a national centre that assists law enforcement, medical examiners and chief coroners with missing persons and unidentified remains investigations across the country.

RCMP National Headquarters
Headquarters Building
73 Leikin Drive
Ottawa ON K1A 0R2

General Inquiries: 613-993-7267
TTY: 613-825-1391
Fax: 613-993-0260

Web: https://canadasmissing.ca/

Online Contact Form: https://www.rcmp-grc.gc.ca/cont/comment-eng.htm  

Missing People Canada:

Web: https://missingpeople.ca/category/missing-person/  

Crisis Centres:

https://thelifelinecanada.ca/help/call/

Chile

Police Investigations of Chile:

Cuartel General

General Mackenna N°1370

Santiago 

Tel: +22 70 80 000

Web: https://www.pdichile.cl/pdi-busca/personas-extraviadas     

China

Hong Kong Police – Missing Persons:

Czech Republic

Nadace Nase Dite:

They help abused, exploited, disabled, endangered and abandonded children. The foundation develops cooperation with national and international organisations active in the area of the protection of children and children's rights. 

Ústavní čp. 95
181 00 Praha 8

Tel: 00420 266 727 933 

Email: nadace@nasedite.cz

Web: https://www.nasedite.cz/cs/chci_pomoci/konto_nase_dite/

Denmark

Missing People Denmark:

Missing People is an offer to the relatives of a missing citizen. We organize and initiate searches for missing citizens throughout Denmark, as well as support the relatives throughout the process. The latest figures show that around 600 people disappear in Denmark per year. 

Web: https://www.missing-people.dk/

Online Contact Form: https://www.missing-people.dk/index.php/kontakt-os/

Thora Center:

Thora Center is a nation-wide association, which seeks to prevent sexual abuse. They have established a HOTLINE for children exposed to violence or who disappear. It is therefore possible for these countries to make contact with the countries in question, NGO organization that can help across the border. 

Tel: 33 32 86 50

Email: abuse@thoracenter.dk

France

Aide aux Parents d'Enfants Victimes:

APEV is an organisation to help victims, run by parents whose children have been murdered or are missing. 

3, rue Edouard Branly

92130

Issy-les-Moulineaux

Tel: 01-46-48-35-94 

Email: apev@apev.org

Web: http://www.apev.org/index.php?op=edito  

Manu Association:

Organisation that assists with the search for missing persons. Their goal is to help families affected by a disappearance. They provide reviews of research in the area and it is easily obtainable from their website. The also publicise cases of missing persons. 

Tel: (0033) 03 22 87 37 50

Web: https://www.manuassociation.org/

Online Contact Form: https://www.manuassociation.org/modules/formulaire/index.php?id=2  

Enfants Disparus:

Tel: 116 000

Web: https://www.116000enfantsdisparus.fr/

Online Contact Form: https://www.116000enfantsdisparus.fr/nous-contacter.html

Germany

Vermisste Kinder:

The Initiative for Missing Children is working for the affected parents and their families. Their goal is to efficiently and effectively support the search for missing children. 

Initiative Vermisste Kinder
Kehrwieder 8-9
20457 Hamburg

Tel: 116 000

Gen: (040) 60945434-0
Fax: (040) 60945434-9

Email: info@vermisste-kinder.de

Web: http://www.vermisste-kinder.de/

Greece

Smile of the Child:

The Smile of the Child runs the Greek Centre for Missing and Sexually Exploited Children. The Centre works closely with parents, judicial and law enforcement authorities, the press and the public in order to find missing children. 

Tel: 116 000

Web: http://gr.missingkids.com/missingkids/servlet/PublicHomeServlet

Ireland

Emergency Services: Tel: 999, SMS: 112

The 112 SMS service lets deaf, hard of hearing and speech-impaired people in the Republic of Ireland send an SMS text message to the Emergency Call Answering Service (ECAS) where it will be passed to An Garda Síochána, the ambulance service, the Fire service, or the Irish Coastguard. The ECAS operator will act as a relay between the texter and the required emergency service. Before you can use the 112 SMS service, you will need to register your mobile phone on www.112.ie Remember that this is an Emergency Service and should only be used in an emergency i.e. life is at risk, crime or incident is happening now, anyone is in immediate danger.

Garda Confidential Line: +353 1 800 666 111 

Garda Missing Persons Bureau:

An Garda Síochana Headquarters

Phoenix Park

Dublin 8

D08 HN3X

Tel: +353 1 666 2615

Gen: +353 1 666 0000

Email: missing_persons@garda.ie 

Garda Children’s Corner:

https://www.garda.ie/en/Crime-Prevention/Children-s-corner/

Crimestoppers: Freefone +353 1 800 250025

Child Line:

Irish Society for the Prevention of Cruelty to Children.

Freephone: 0800 111

Italy

Penelope:

National Association for families and friends of missing people.

Tel: 0035 335 7204449 

Email: info@penelopeitalia.org

Web: https://www.penelopeitalia.org/

Online Contact Form: https://www.penelopeitalia.org/section/16/contatti  

Persone Scomparse:

Organisation that publicises missing persons and is able to issue an alert system to mobile phones and the internet. They also support searches.

Tel: (0039) 3920332033

Email: info@persone-scomparse.it or assistenza@persone-scomparse.it

Web: http://www.persone-scomparse.it/  

State Police - Missing Children:

Ministry of Interior, Department of Pubilc Safety. NCMEC. Helpline, counselling, monitoring of the web, research, prevention and awareness. 

POLIZIA DI STATO, 1558

00173, Roma, Italia
Tel: 113 - 112 NUE

Email: sezioneminori@interno.it

Web: https://it.globalmissingkids.org/  

Telefono Azzurro:

Est 1987, committed to enforcing the UN Convention on children's rights and creating a society where children are respected. Manage the 116 000 number.

Tel: 116 000 

Email: internazionale@azzurro.it or segnalazioni@116-000.it

Web: https://azzurro.it/  

Chi L’ha Visto:

Tel: 068262
Fax: 0664633399

Web: http://www.chilhavisto.rai.it/dl/clv/index.html

Jamaica

Missing Persons Jamaica:

Missing Persons Jamaica is a free to use resource for Jamaicans to post a photograph and relevant information surrounding their missing loved ones. 

Web: http://www.missingpersonsjamaica.com/

Hear The Children’s Cry:

The Hear the Children’s Cry Committee was established in November 2002 to focus on and work to eliminate the atrocities, abuses, neglect and traumatization of Jamaican children. 

Tel: 876-929-0431

Email: hearchildrencry@yahoo.com

Latvia

Bezvests:

Organisation that offers support to families and publicity for missing persons in Latvia.  

Tel: (00371) 22 084 084

Email: info@bezvests.lv

Web: http://www.bezvests.lv/lv/

Lithuania

Missing Persons Families Support Centre:

MPFSC is a non-governmental association, established in 1996 by relatives and parents of missing people. The main reason to unite was dissatisfaction with tardy search for missing people in Lithuania and are working towards improving the response. They are also involved in lobbying, establishing a national database of missing persons. 

Tel: 00370 (5) 248 33 73

Email: centras@missing.lt

Web: https://www.missing.lt/

Malta

Crime Malta – Missing Persons:

Crime Malta has been set up specifically to create a medium for crime-related information and to serve as a Maltese focal point for the reduction of crime and spreading awareness on safety. 

Email: info@crimemalta.com

Web: https://www.crimemalta.com/missing.htm

Mexico

Federal Police:

General Attorneys Office - office of special investigations into organised crime.

Web: https://mx.globalmissingkids.org/  

Has Vistoa:

Web: https://app.cedac.pgr.gob.mx/HASVISTOA/index.jsp

Netherlands

National Police:

Website with cases of missing persons and unidentified persons in Netherlands.

Tel: 0031 79 345 9876

Web: https://www.politie.nl/gezocht-en-vermist  

Red Cross Netherlands:

Tracing and Support Services

Web: https://www.rodekruis.nl/paginas/home.aspx

New Zealand

Emergency Services: 111

Non-Emergency Police: 105 

New Zealand Police:

Missing Persons Unit

Tel: 0064 4 474 9499

Web: https://www.police.govt.nz/missing-persons/advice-and-support  

Lifeline: 0800 543354

Depression Helpline: 0800 111 757 or Text 4202   

Oesterreich Finde Euch:

Baumschulstraße 27
A-3441 Baumgarten/Tullnerfeld
Tel: +43 (0) 664 20 14 207
E-Mail.: oesterreichfindeteuch@gmx.at

Web: https://www.oesterreichfindeteuch.at/vermisste-personen/  

Poland

ITAKA:

Charity that assists with looking for Polish citizens (adults and children) in Poland and abroad (mainly in Europe). They can also assist with looking for foreign citizens who may have gone missing in Poland. 

Tel: 116 000

Gen: 00 48 22 654 70 70

Email: itaka@zaginieni.pl

Web: http://www.zaginieni.pl/missing-people-database/report-a-missing-or-nn-person/  

Nobody's Children Foundation:

Polish non government organisation protecting children from abuse and helping victims, families and caregivers. 

Email: canee@fdds.pl

Web: http://www.canee.net/the_nobodys_children_foundation_1

Portugal

Judicial Police – Missing Persons:

Web: https://www.policiajudiciaria.pt/pessoas-desaparecidas/

IAC Apoio a Crianca - Child Care Institute:

Institute for development of research and documentation for help and support to children.

Tel: 00351 213 617 880

Email: Iac-sede@iaccrianca.pt 

Safe Communities:

Provides a platform to help in the search for missing persons in Portugal, normally at the request of law enforcement agencies either in Portugal or overseas or from Embassies. 

Tel: (+351) 913045093

Email: info@safecommunitiesportugal.com

Web: https://www.safecommunitiesportugal.com/missing-persons/

Romania

General Inspectorate of the Romanian Police:

Publicity of missing persons cases.

Tel: (0040) 1 208.25.25

Email: webmaster@politiaromana.ro

Web: https://www.politiaromana.ro/urmariti/urmariti.aspx?type=cd 

Focus:

Romanian Centre for Missing and Exploited Children. They participate in solving disappearance and sexual exploitation.

Tel: 116 000

Email: focus@copiidisparuti.ro 

Save The Children:

Save the Children Romania. 

Intr. Ștefan Furtună nr. 3

Sector 1, 010899

București, România

Tel: 0040 21 316 6176 

Email: rosc@salvatocopii.ro

Web: https://www.salvaticopiii.ro/

Russia

Wait For Me:

International TV project which deals with the search and the reunion of people all over the world. They receive a new appeals for help every three minutes and find a person every 15-17 minutes. 

Tel: (00495) 660 1052

Email: ksa@vid.ru

South Africa

Centre for Missing and Exploited Children:

SACMEC is a non-profit, non-governmental organisation that operates in association with ICMEC. 

Tel: 0037 123 932002

Email: info@missingkids.co.za

Web: http://www.missingkids.co.za/  

Kids in Conflict:

Non profit organisation decreasing gender-based violence, designed to attend to the unique needs that arise during separation and divorce. 

Tel: +27 83 529 6720

Email: info@kidsinconflict.org 

South African Police Service – Missing People:
SAPS Head Office
Koedoe Building
236 Pretorius Street
Pretoria, 0001

Tel: +27 (0) 12 393 1000

Web: https://www.saps.gov.za/crimestop/missing/list.php

South Korea

National Centre for Missing Children:

A single social welfare facility specialised in supporting activities for missing children, disabled and seniors, run by ChildFund.

Web: http://eng.missingchild.or.kr/Main.cshtml

Spain

ANAR Ayuda a Ninos y Adolescentes en Riesgo:

Non profit organisation for the promotion and defence of children's rights in situations of risk and neglect. Provides services such as homes for children that lack proper care and a helpline. 

Tel: 116 000

Email: info@anar.org

Web: https://www.anar.org/  

SOS Desaparecidos:

Association that can assist with publicity for missing persons and provide support to families. 

Tel: (0034) 645 075 293

Email: sosdesaparecidos@gmail.com

Web: http://sosdesaparecidos.es/

Online Contact Form: http://sosdesaparecidos.es/contacto

Suriname

Suriname Police – Missing Persons

Web: https://www.politie.sr/category/vermist/

Switzerland

Missing Children Switzerland:

National alert systems for children who are believed to have been abducted. This alert system is done via SMS. 

Tel: 116 000

Gen: +41 021 555 66 44

Email: contact@missingchildren.ch

Web: https://www.missingchildren.ch/

United Kingdom

Emergency Services: Tel 999 (Police) / 111 (NHS)

Non-Emergency Services: 101 (Police) 



Missing People UK & Europe:

We are here for you whenever you are ready; we can listen, talk you through what help you need, pass a message for you and help you to be safe. Call. Text. Anytime. Free. Confidential. 


FREEPOST Missing People
284 Upper Richmond Road West
London, SW14 7JE
Tel: 020 8392 4590
Fax: 020 8878 7752

Freephone or text 24/7: 116 000 

Email: 116000@missingpeople.org.uk 

Web: https://www.missingpeople.org.uk/

Online contact form: https://www.missingpeople.org.uk/component/rsform/form/3-sightings-form.html?Itemid=155

 

Crimestoppers UK:

Your anonymity is 100% guaranteed. We are not interested in who you are, only what you know so the more detail you give us the better. We really appreciate your time and help. Your IP address and location are not tracked by Crimestoppers.

 

Crimestoppers Trust, PO Box 324

Wallingto, SM6 6BG

Anonymously: +44 (0)800 555 111 

Web: https://crimestoppers-uk.org/

Online contact form: https://crimestoppers-uk.org/give-information/forms/give-information-anonymously

The inbox is monitored 9am-5pm, Monday to Friday.

 

UK National Missing Persons Bureau:

Publicises information about unidentified people and remains. Also features general information around missing person investigations.

 

UK Missing Persons Unit

PO Box 58358

London, NW1W 9LA

Tel: 0800 234 6034 

Email: ukmpu@nca.gov.uk

Web: www.missingpersons.police.uk

Online Contact Form: http://missingpersons.police.uk/en-gb/contact/contact-form

 

Lucie Blackman Trust:

Charity providing unique expertise, practical help, advice and support when someone is missing abroad.

 

The Secret Garden,

60-61 High Street, Brading

Isle of Wight, PO36 0DQ

Tel: 0207 047 5060

Email: ops@lbtrust.org

Web: https://www.lbtrust.org/contact

Online Contact Form: https://www.lbtrust.org/contact


Suzy Lamplugh Trust:

Reducing the risk of violence and aggression through campaigning, education and support.

 

The Foundry, 17-19 Oval Way
London, SE11 5RR

Tel: 0808 802 0300 

Web: https://www.suzylamplugh.org/

Online Contact Form: https://www.suzylamplugh.org/contact

 

National Stalking Helpline:

A service set up to provide advice and advocacy to residents from across the United Kingdom.

Tel: 0808 802 0300

 

Children and Families Across Borders:

A charity set up to achieve best outcomes for children and families in the UK separated from their loved ones.

Tel: 0207 7735 8941 

Email: info@cfab.org.uk

Web: http://cfab.org.uk/ 


Foreign and Commonwealth Office:

Consular assistance when a UK national has gone missing abroad
Tel: 0207 008 1500

 

Mental Health Support:

MIND: 0300 123 3393

SANE: 0300 304 7000

 

Samaritans Support Network: 116 123

 

Lost Contacts:

If you have lost contact with your loved ones, then following services can help you to trace them:

 

http://www.reunite.org/

https://www.lbtrust.org/

https://www.redcross.org.uk/get-help/find-missing-family

https://www.salvationarmy.org.uk/family-tracing

https://www.gov.uk/government/publications/missing-persons

https://www.gov.uk/browse/births-deaths-marriages/register-offices

https://www.adoptionsearchreunion.org.uk/default.htm  

United States

Emergency Services: Tel: 911 

NamUS:

US Deparment of Justice - National Missing and Unidentified Persons System. 

Tel: 001 202 307 0703

Email: ojp.ocom@usdoj.gov

Web: https://www.namus.gov/  


Federal Bureau of Investigation:

Web: https://www.fbi.gov/wanted/kidnap/

Contact: https://www.fbi.gov/contact-us

 

National Centre for Missing and Exploited Children:

Provides information and resources to law enforcement, parents, children including child victims as well as other professionals. 

333 John Carlyle Street
Suite #125

Alexandria, Virginia

22314-5950, USA

24/7: 1-800-THE-LOST (1-800-843-5678)
Tel: 703-224-2150
Fax: 703-224-2122 

Web: https://www.missingkids.org/

Online Contact Form: https://www.missingkids.org/footer/contactus

To report child sexual exploitation use their CyberTipline®.  

The Charlie Project:

Profiles over 13,000 “cold case” missing people mainly from the United States. 

Email: goodmeaghan@gmail.com

Web: http://charleyproject.org/

 

Let's Bring Them Home:

Provides resources to families of missing adults, and assists law enforcement and families in locating missing adults.  

Tel: (800) 690 FIND

Email: info@missingadults.org

 

The DOE Network:

Volunteer organisation devoted to assisting Law Enforcement in solving cold cases concerning unexplained disappearance and unidentified victims from North America, Australia and Europe. 

420 Airport Road, Livingston

Tennessee, 38570

Tel: 931-397-3893 

Web: http://www.doenetwork.org/

Online Contact Form: http://www.doenetwork.org/contact.php

 

Distress & Lifeline: 1800 273 8255 

Crisis Text Line: Text HOME to 741 741 

Domestic Violence Helpline: 1800 799 7233 

Victim Connect: 855 484 2846 

Make the Connection Program: www.maketheconnection.net/resources/spread-the-word